1. Home
  2. All
  3. A great customer journey

A great customer journey

by | Jul 21, 2023 | All

I have sent over a number of enquiries to Brightstar Financial over the last three or four years including bridging loans, commercial finance and, most recently, second charge lending and have always received excellent service. When referring, I can trust that the client will be dealt with promptly and professionally, while bringing me income from areas I am not authorised to advise in. Brightstar always provides a great customer journey and there is always someone at the end of the phone for support. Special mention to Adam, Jacqui, Kit, Ben and Rich for going above and beyond to provide five-star service.

Robert Barclay, Fortis Financial 

RELATED NEWS

RELATED NEWS

£125,000 Second charge loan

£125,000 Second charge loan

£125,000 Second charge loan  Case StudyRichard Barham, supported by Amy Schofield, secured a £125,000 second charge term mortgage for a client’s residential property. The loan was arranged at 40% LTV on an interest-only basis, with a rate of 8.64%. From submission on...

Community Projects at Hopefield Animal Sanctuary

Community Projects at Hopefield Animal Sanctuary

Brightstars' Community Action Projects are still underway! Our next group of volunteers have been out in the community at Hopefield Animal Sanctuary, lending their time & support for the benefit of others. This is all part of our Groups' ESG Plan - and a...

BrightTalks – Stewart Simpson, Second Charge Mortgage Specialist

BrightTalks – Stewart Simpson, Second Charge Mortgage Specialist

Bright Talks Bright Talks is our behind-the-scenes video series, giving you a closer look at the people who power our business. In each episode, we speak with team members from across the company to learn more about their roles, their teams, and what drives their...

BrightTalks – Stephanie Healey, Specialist Mortgage Consultant

BrightTalks – Stephanie Healey, Specialist Mortgage Consultant

Bright Talks Bright Talks is our behind-the-scenes video series, giving you a closer look at the people who power our business. In each episode, we speak with team members from across the company to learn more about their roles, their teams, and what drives their...

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.